A look at the lives of employees at a big box store.
America Ferrera, Ben Feldman, Lauren Ash, Colton Dunn
After the coronavirus hits, Amy and Jonah try to bring some order to the chaos in Cloud 9 while being pulled in multiple directions. The employees learn what it means to be considered "heroes" while Amy and Jonah's impending move to California looms large
After Mateo and Cheyenne disagree on the best way to celebrate her 21st birthday, Cheyenne enlists Bo's help. Much to Garrett's chagrin, Glenn plays matchmaker to help Jerry and Sandra complete their family, and Dina attempts to help Amy keep a big secret
Amy joins Jonah for lunch with his parents and brother, but she's caught off guard by their family dynamic. Dina worries about being fun and spontaneous when her new boyfriend surprises her at work. Meanwhile, Garrett and the other employees create a game
When Amy has to bring her baby to the store, she grows frustrated with people's criticisms of her parenting and Glenn enlists Jerusha to help. Garrett helps Dina plan her first date with her veterinarian boyfriend, and Sandra and Cheyenne hatch a conspira
Amy organizes a community service event, but it's jeopardized by Jeff's return and Glenn's desire to help his co-workers. Meanwhile, Sandra confronts Jonah about his strategy for soliciting donations, and Garrett tries to prove his intelligence to Dina.
Cloud 9 employees experience unforeseen problems with the new Zephra app. Dina's texts lead to animosity, Glenn struggles to deal with a teen craze, and Jonah attempts to prank Garrett to teach him a lesson.
Cereal Bar: After Cloud 9 receives a new cereal bar, Amy and Jonah speculate on Zephra's ulterior motives. Meanwhile, Dina enlists Cheyenne's help in dealing with a scammer and Garrett tries to con Glenn into giving him paid time off.
Sandra and Jerry are getting married! When Jonah's attempt to help the caterers and Dina's obsession with wedding security threaten to derail it all, it falls to Amy to make sure Sandra's big day isn't ruined. Garrett struggles with what to say in his Bes
Amy tries to make Mateo her new assistant, leading to accusations of favoritism and a group competition in the store. Meanwhile, Sandra gets caught in a power struggle between Glenn and Dina, and Jonah attempts to show Garrett that he's still "one of the
Employees wrestle with the loss of beloved co-worker Myrtle.. and the fact that she left a large sum of money to Jonah. Cheyenne recruits Mateo in a possible pyramid scheme, while Dina reconnects with a surprise visitor in the store: her father.
After Cloud 9's acquisition, Amy struggles to contact the store's new parent company, Sandra enlists Garrett and Dina's help to stand up to Carol, and Glenn wrestles with a big career decision. Meanwhile, a new Cloud 9 clothing line gives Jonah an opportu
Jonah and Sandra represent the Cloud 9 employees at union contract negotiations with corporate. Worried about the union's fate, Amy, Dina and Cheyenne distract themselves by looking for the perfect Christmas tree. Mateo, Garrett and Glenn compete to see w
As part of a new corporate initiative Dina is spearheading, Jonah, Cheyenne and other overworked employees have to rush items directly to shoppers' cars. Amy's brother, Eric, visits the store, and Amy thinks she sees a spark with Mateo. Garrett is impress
Amy and Jonah help Mateo run a toy drive to make him look good for his immigration hearing, but they clash with a competing charity rep (Fred Armisen). Sandra and Jerry ask Glenn to officiate their wedding despite Dina's protests. Cheyenne gets real with
Amy, Jonah and Glenn hatch a plan to make Amy look like a tough boss after she loses face in front of the district manager. Dina recruits Mateo to help her run Cloud 9's shoplifter rehabilitation program - with a few of Dina's personal tweaks.
Amy amps up the store's Halloween spirit to impress the new district manager— even setting up a haunted house that Glenn is terrified to enter. Jonah collects the last of the union cards, while Cheyenne and Mateo wonder if any of the Cloud 9 employees a
After Glenn has a health scare, Dina takes control of his nutrition and fitness. Jonah and Cheyenne try to get Amy to take a break from working too hard, while Mateo interviews for a new position in the store.
When Amy hires Dina's nemesis Colleen, Dina blackmails Garrett into making Colleen's life a living hell. Jonah is forced to befriend Marcus in order to unionize the warehouse guys.
Amy attempts to gather glowing character testimony for Mateo's immigration lawyer, but comes up short. Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for Mateo's old locker.
Amy tries to help her employees cope with Mateo's ICE detention - and with the introduction of a new robot co-worker that makes them fear they could be replaced.
Amy and Jonah find themselves on opposing sides as corporate tries to win over employees by showering them with treats. But when the company's tactics grow more extreme, everyone must band together to save one of their own.
Amy and Dina visit Cloud 9 corporate to fix problems caused by Sandra's misguided activism, while Jonah tries to sabotage an employee meeting and Garrett tries to prove to his co-workers that he's a good person.
When a photo of a mess at store 1217 goes viral, Amy and Jonah try to use it to their advantage, while Dina starts hunting for the anonymous tweeter. And with money tight now that their hours have been cut back, Mateo, Cheyenne, Garrett, and Glenn sell th
Dina agrees to play the bad guy when corporate forces Amy to cut everyone's hours. Meanwhile, Jonah and the other employees play an elaborate game of laser tag with the store's new scanners, and Mateo makes a startling discovery about Marcus.
Despite Dina's protests, Amy lets Glenn's pastor host an Earth Day booth at the store, but things quickly unravel when Glenn won't recognize Amy's authority. Jonah spearheads Cloud 9's green initiative, but is met with apathy from his coworkers.
Suspicious that people are making fun of her, Amy and Jonah spy on Cloud 9 employees through the security system, while Dina tries to track down an unsanctioned Easter Bunny in the store. Glenn preps for his church's Passion play.
Amy finds herself at odds with her coworkers when some salary numbers get leaked, while Dina worries that Jonah is coming between her and Amy. Mateo tries to give himself a promotion, and Garrett attempts to sabotage Glenn's positive attitude.
Amy jumps at an amazing career opportunity, only to run up against an exec with a major grudge against her. Jonah and Mateo help Glenn with a financial problem, while Garrett and Cheyenne struggle to spend a day without cell phones.
Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett. Meanwhile, Cheyenne offers to give Marcus a sentimental tattoo, and Glenn makes videos for his daughter to watch while
With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and in-fighting.
Corporate introduces a friendly step-tracking challenge between Cloud 9 branches, and Amy, Jonah, and Dina create a fake rivalry to inspire Store #1217's laziest employees. But healthy competition gets increasingly chaotic when the fake rivalry becomes re
Amy and Cheyenne attend Cloud 9 Academy to advance their careers. Dina and Garrett get roped into babysitting Glenn's daughter while he childproofs his office, and Jonah and Mateo become political activists.
Glenn drives Amy crazy with a new, over the top training system. Cheyenne and Mateo brainstorm a new business, while Dina recruits Jonah to help her when she starts second-guessing her own future.
When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy ends up getting to know Jonah's parents - and learns he hasn't been completely truthful with them. The new policy also inspires Garrett and Dina to find out who can ho
Amy faces a nightmare day at work when she learns she doesn't have maternity leave - made worse by Cheyenne and Mateo's campaign to change her baby's name. Meanwhile, Jonah and Garrett take on hiring the new seasonal help.
Amy and Dina are both in labor! But while Glenn's manager status gets Dina the royal treatment at the fancy hospital, Amy and Jonah have a far different experience at a nearby (and cheaper) clinic. At Cloud 9, Garrett struggles to express his best wishes
When an employee costume competition is announced, Amy and Mateo aren't afraid to play dirty to win first prize - a paid day off. Meanwhile, Glenn is preoccupied by Cloud 9's new automatic cart collector, and Garrett is tormented by an annoying Halloween
Glenn spirals when Kelly requests to transfer to a new store; Jonah and Amy pretend to fight in order to keep their relationship hidden from their co-workers; and Cheyenne struggles to organize a workplace carpool.
Jonah helps Amy get creative to stock up on supplies for her new baby, while Glenn & Jerusha take maternity pictures that inspire Dina to have her own photo shoot – art-directed by Mateo.
On their first day back from suspension, Amy and Jonah steel themselves for a barrage of jokes and snide comments about their sex video, while Jeff goes to extreme lengths to win back Mateo..
As the store prepares to host a company-wide Town Hall meeting, Amy and Jonah are forced to put their conflicts aside and rally their co-workers to confront the CEO. Meanwhile Glenn struggles with the pressure of speaking to a global audience.
Amy and Jonah deal with the consequences of their recent interactions. Meanwhile Glenn and Dina enlist Garrett's help to win the store a visit from Cloud 9's CEO.
The store hosts a gender reveal party for Glenn and his wife Jerusha, just as Dina is freaking out at the realities of having to deliver a baby. Amy receives some unsettling news.
As lottery mania sweeps the store, Dina incentivizes the employees to sell as many tickets as possible. Meanwhile, Jonah helps Amy track down the new district manager to lobby for a raise.
When local small businesses set up shop inside Cloud 9, Glenn tries to help his wife Jerusha sell her handmade needlepoint, despite Jonah's concerns that he's pressuring his employees. Meanwhile, Amy doesn't feel Latina enough when a guy flirts with her i
Laurie, the new district manager, visits the store and decides to make some cuts to save money. Amy and Jonah plead with her to not fire anyone and search for other ways to make up the money. Meanwhile, Mateo struggles to prove his skills on the cash regi
When Jeff leaves Cloud 9 to work at Target, Garrett leads Glenn to believe that he's poaching other employees to go with him. In return Glenn tries to poach employees from Target. Amy goes on a double date with Dina and Kelly and Jonah discuss moving in t
When Glenn and Dina offer amnesty to all the employees for any bad things they confess, Garrett and Cheyenne try to decide how to take advantage of it. Meanwhile, Jonah and Amy try to defuse an awkward situation that has the whole store gossiping.
Amy attempts to prove she likes Kelly by covering for one of her mistakes; Garrett makes a deal with Marcus; and Jonah helps Mateo deal with a workplace injury.
When gamers invade Cloud 9 for the release of a hot new video game, Jonah tries to help Amy secure herself a copy of the game; Mateo helps Garrett make a good impression on on of his heroes.
Still fresh from her divorce, Amy doesn't feel ready to start dating again. But when Mateo tries to set her up with his loser cousin, she gets determined to show everyone she can do better and breaks some hearts in the process. Dina takes advantage of a m
Amy finds herself caught in the middle of a conflict between Cheyenne and her ex-convict mom, Brandi. A personal agreement between Glenn and Dina gets heated when Glenn brings in a lawyer. When Jonah finds out that Kelly believes in angels, Garrett's perf
Corporate announces that the store is getting an upgrade; Amy, Jonah, and Dina set out to discover the pros and cons; Cheyenne accidentally volunteers to be Glenn's surrogate.
When Amy throws a party to prove how great she's doing post-divorce, she's forced to enlist Dina and Jonah's help, and Dina ends up making the ultimate sacrifice. Meanwhile, Glenn and his wife Jerusha are forced to conduct some personal business at Amy's
After a Cloud 9 employee posts a controversial video online, Dina enlists Cheyenne to help police the rest of the staff's social media accounts. Meanwhile, Amy learns something about Jonah that drives her to desperately pursue Instagram views, and Glenn s
Trying to prove how "wild" she can be, Amy turns a boring Christmas Eve at Cloud 9 into a holiday adventure. Meanwhile, Jonah and Garrett's roommate issues boil over; and Glenn tries to prove to Mateo that Christmas is more than just "fine."
As Mateo turns to stranger and stranger home remedies for an ear infection, Amy and Jonah decide to offer an alternative to Cloud 9's terrible health insurance plan. Meanwhile, Glenn enlists Dina to help him get medical attention for his own embarrassing
A dead body is discovered in the store on Halloween, throwing Glenn and Dina into a panic and confusing the shoppers. Meanwhile, Amy and Garrett get into big trouble using a dating app on Jonah's phone.
Tensions arise among the employees after an attempted robbery, pitting Dina against Jonah. Meanwhile, Glenn has a tough time firing the store security guard, and Amy discovers that her coworkers have been hanging out without her.
When Amy's daughter gets a job at Cloud 9, Amy turns to Jonah for advice on how to balance her parenting. Meanwhile, Garrett and Dina argue over who broke up with whom and Cheyenne tries to convince Mateo that the cute construction worker might just be fl
Amy worries that Dina may be struggling with anxiety while Jonah tries to find out more about Garrett's past. Meanwhile, Mateo and Cheyenne avoid work by convincing Glenn that they were close with Brett.
The Cloud 9 employees are rushing to finish re-building the store in time for its "Grand Re-Opening." Amy and Jonah confront their awkward kiss; Glenn discovers something about himself; Garrett avoids Jonah; Mateo worries about the voicemail he left on Je
Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah struggles with the fallout of an admission he made to Amy, Garrett and Dina spar, and Mateo forms an alliance to keep his job. Meanwhile, a tornado warning goe
It's Cheyenne and Bo's dream wedding, but not everything goes according to plan. Meanwhile, relationships unravel as Amy and Jonah dodge relationship rumors. Glenn tries to change Jeff's mind after learning of upcoming layoffs, Dina talks her way into the
Amy and Garrett embark on an investigation as they sift through abandoned photos during the store's spring cleaning. Meanwhile, Jonah goes out of his way to woo Glenn in hopes of gaining his approval. Cheyenne's fiancé, Bo, starts working at Cloud 9 for
Glenn invites all of his kids to the store causing disorder among the employees. Jonah develops a romantic interest in Glenn's 25-year-old daughter, and Amy gets caught in the middle. Meanwhile, Garrett, Dina and Cheyenne struggle to keep track of one of
When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Meanwhile, Amy helps Glenn battle an Internet troll, Jonah and Cheyenne try to give Mateo legal counsel, and Dina and G
Jonah accompanies Amy on a trip to help her mom and dad move out of her childhood home. Meanwhile, Glenn desperately wants to win the freshly minted Cloud 9 Integrity Award, but starts to worry that Garrett has a better chance of winning; Dina tries to ta
When Amy sees Mateo out on a secret date with Jeff, she ignores Garrett's advice to stay out of it, and ends up throwing multiple relationships - both real and imagined - into chaos. Meanwhile, Glenn resents Jonah for outshining him during Cloud 9's Welln
The storewide heater malfunction magnifies angry tensions between Amy, Jonah and the back warehouse employees after both sides refuse to clean up a spill. Meanwhile, Dina and Garrett find a way to pass the time and Cheyenne helps Glenn through an existent
A well-intentioned Amy and Glenn get caught up in the Valentine's Day spirit, quickly learning what happens when you try and force love. Meanwhile, Jonah goes undercover to try and catch a serial shoplifter and ends up getting closer to her than Dina woul
During the morning meeting, Glenn accidentally tells the employees the real reason Amy has been late to work lately. Meanwhile, Dina tries to cheer up Amy by kidnapping her for a "ladies' lunch." Jonah and Garrett invent a game to pass the time, tricking
Jeff lets the employees know that Rex, a vice president from corporate, will be coming by the store to help with the rollout for Cloud 9's store-wide rebranding, and it turns out Rex is someone from Jonah's past. Amy and Garrett are delighted to hear Rex'
At the beginning of every year, Cloud 9 employees hold a "lost and found bin cleanout" to get rid of all the unclaimed items. Amy unknowingly walks away with a huge wad of cash and Jonah is determined to help her find the best use for it. Meanwhile, Cheye
The employees come down with a case of food poisoning on Black Friday, but Amy is frantic when she thinks her nausea may be morning sickness. Meanwhile, Jonah annoys everyone by documenting the day with home video; Glenn's demeanor has changed after a tri
Much to Amy's dismay, Glenn hires Amy's husband, Adam, for some extra help, exposing her in ways in which she is not prepared. Frustrated with the lazy, noncommittal temps, Jonah and Garrett start an employee draft to place bets on who will quit first whi
Scandals erupt on Election Day when the store serves as an official polling place. Here, Amy and Jonah rebel against corporate's self-serving voting guide, Dina and Glenn become mired in a cover-up, and Mateo tries to hide his undocumented status.
Dina throws a wrench in everyone's Halloween plans when something goes missing from the store and declares that no employee can leave until someone confesses to stealing. Amy is determined to find out who is responsible because she doesn't want to miss tr
After new parents Cheyenne and Bo get into a fight, Amy and Glenn take vastly different approaches in giving them advice. Meanwhile, Mateo and Jonah get assigned to handle dog adoptions in the store and work feverishly to get all of the dogs adopted once
When Cloud 9's spokesman is accused of a heinous crime, Glenn worries that he doesn't know enough about his employees and Dina exploits his concerns by carrying out storewide drug testing. Meanwhile, Amy and Jonah have a fun, flirty day avoiding work and
When Amy assigns an uncomfortable Jonah to the gun section of Cloud 9, Jonah abuses his right-to-refuse sale to anyone that causes concern, causing an open-carry protest to gather in the store. On principle, Glenn attempts to purchase all of the store's m
Amy's plan to impress Jeff on the employees' first day back at work is quickly derailed by a workplace accident.
After a group of Cloud 9 employees walk out to protest Glenn's firing in last season's finale, Amy convinces her co-workers to turn the walkout into a full-fledged strike. Jonah tries to make the most of his one year of business school by joining Amy in n
Although Cheyenne finally has the baby, she refuses to stop working as Cloud 9 employees do not get paid maternity leave. Jonah insists that they contact corporate to ask for a change, but when Amy makes the call, Ben mentions the word union, sending corp
Dina's feelings for Jonah at last come to a head, causing Jonah to panic and stirring up complications at the store. Meanwhile, Amy and Mateo vie for an open position.
After a long day, the entire staff is waiting for a truck to deliver new Cloud 9 signage that they'll have to hang throughout the store by morning. Everyone has somewhere to be, tensions are running high and it's only made worse when Glenn announces that
Preparing for their annual wedding themed sale, the employees of Cloud 9 experience the most hectic day filled with frantic and aggressive customers. When Amy notices that Cheyenne and Bo are two of these customers looking to make lavish purchases for the
The game is afoot when Glenn declares that all employees will receive a $100 bonus if the store reaches a certain sales goal by the end of the day. As the associates scramble to upsell their customers, Jonah struggles with his morality while convincing a
When Glenn publicly congratulates Jonah for his superb test results, Amy becomes slightly annoyed and competitive, resulting in a chaotic battle of street smarts vs. book smarts. Meanwhile, the rest of the Cloud 9 team are on the lookout for a secret shop
Amy's daughter Emma is without childcare and has to come to the store for the day. Unfortunately, this is against store policy, so when Glenn pulls Amy away to help him with a task, Jonah has to keep Amy's secret and an eye on Emma. Elsewhere Mateo and Ch
When Jonah's coworkers discover a mannequin that looks exactly like him, it quickly becomes everyone's newest obsession. While doing his best to prove to Amy and everyone else that the teasing doesn't bother him, Jonah ends up doing the complete opposite.
Amy fights racial stereotypes, while Jonah learns why you should never lend a helping hand.
Amy, Mateo and Jonah help Glenn impress a reporter profiling the store.
Jonah repeatedly fails to make a good impression on his first day of work at a Cloud 9 superstore.